Showing posts from June, 2013

My TFT13 experience with Google Hangouts

On 18 June 2013, I was one of twenty four honoured speakers to present at TFT13, the world's biggest online IT Service Management conference. My topic was Leading IT Service Management using Agile and this was my first presentation at an online conference.

"TFT, Tomorrow’s Future Today, is the world’s first 24-hour, global, follow-the-sun virtual conference. It has a size and level of innovation that has never been seen before. Speakers areselected by their peersand elevated to a global stage overnight. All content is accessible,without registration, pushed to Kindle and Evernote, available on iTunes, Vimeo, YouTube, BrightTALK and SoundCloud."

Shortly after the conference had finished, #tft13 had generated 7.6 million social media impressions.

I was humbled to be selected for this event, and I enjoyed the opportunity to work with other IT Service Management thought leaders and to learn Google Hangouts. Using my Google+ account, I found information and assistance easily ava…