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Reflections on the Australian IT Service Management Forum (ITSMF) Conference, August 2015

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In this post, I'd like to share my thoughts and reflections from the  Australian IT Service Management Forum (ITSMF) Conference held in Sydney Australia on August 20 & 21, 2015.

The conference was held over 2 days instead of 3 like previous years.  I felt a little rushed to see my bookmarked presentations, network with peers and catch-up with vendors. However justifying 3 days away from work is very hard so it was a good compromise. 

The four topic streams this year were:
Building SM Foundations, SM Innovation, People, Culture, Community, Capability,Aligning Business and IT in the Enterprise.
These streams presented a healthy blend of topics and I found it refreshing to see speakers were not the traditional ITIL practitioner/manager. This also appeared to attract some new delegates who were also not working in this specific field. 

Overall I thought the conference was well run with no great issues (although queueing for a barista style coffee took awhile - I have an addiction to fe…